You definitely need to have the Dell version present in the system's driver store in addition to the Intel one, or Windows Update will keep trying to install the Dell one for you. I'm not sure whether you've removed the Dell version of the driver or just installed the Intel driver afterwards, but you can have the problem in either case. but if you have problems you may want to revert to Dell's.Īnyway, I had the same problem you're having. (It reportedly doesn't affect systems with 11th-gen CPUs.) The Intel driver works fine for me and I'm guessing it will for you too. I happen to be running an Intel-sourced driver on my Vostro desktop because the Dell driver has a bug that causes instability on my system. Because of this Intel cautions against using their drivers long-term, rather than as a fix to a problem, and Windows Update serves up the Dell-blessed driver rather than the Intel one.

However, the Intel 'generic' driver doesn't contain platform-specific tweaks that may be present, and it hasn't been tested with your specific platform. Intel releases an update to their integrated graphics drivers every month or so.

Getting it to load after a reboot is the trick, I think. You can select any present driver in Device Manager and it will install.

You probably have both drivers present on the system now, in Windows' driver store.

Intel display adapter